Designed in England. Manufactured responsibly. Delivered to you with care. 

As a small start-up with big dreams, we’re committed to continually improving our environmental responsibility and social performance. We believe that through transparency, adaptation and enhancement, we can continue to make Kezia better. 

A path of environmental responsibility

Material sourcing

Sourcing fabric that’s durable with long-lasting comfort.

Reduce waste

Using deadstock fabric wherever possible.

Longevity

Developing timeless designs and providing clear care instructions that minimise washing damage.

Removing plastic

Utilising sustainable packaging options such as paper, card and cotton.

Waste production

We order small batches to test demand and utilise timeless colour palettes.
We work with a SEDEX audited manufacturer and we have traceability of each fabric, elastic and component.

Deadstock Materials

Deadstock is unused fabric that may have been discontinued, from a cancelled order, an over-order, or fabric that’s unwanted due to colour, pattern or style. Rather than the deadstock laying abandoned in warehouses or dumped in landfill, we give it a new life.

Deadstock Lace

Our Lace Sculpt collection uses deadstock lace because it avoids the unnecessary water, energy and carbon use required for the creation of new lace stock. By choosing a lace composition that includes spandex, you can enjoy a softer material that easily recovers its shape and is more comfortable to wear. By using deadstock we cannot guarantee the exact lace design will be available again. So each batch is one of a kind.

Mindful production is important

We aren’t a fast fashion business. So, we don’t have a fast turnaround time for re-orders. When we sell out and want to restock (because we know there’s demand), it takes the same time to reorder as it did to create our first production.

This is because lingerie and intimates are complex – from design to sizing, cutting and the intricacy of the components – at Kezia, we spend the time to ensure every item is of the same high quality, with precision of cutting, stitching and product fit. We also don’t want to make products unnecessarily, that there is no demand for. 

Our manufacturer is ISO 9001:2015 certified

This is a global certification standard for quality management. This means every piece is made with consistent quality, care, and accountability. It’s one more way we make sure our products meet the highest standards.

Packaged with care

We have thought about every aspect of our packaging process. That's why we don’t use single-use plastic and are continuing to explore ways to become plastic-free.

FSC® Paper Envelopes

The paper envelopes we use to send our Kezia orders are 100% recyclable envelopes, made using FSC® (Forest Stewardship Council) Mix. This means they are made with a mix of materials from FSC-certified forests, recycled sources and/or FSC controlled wood.

GOTS Cotton Bags

Our Kezia GOTS (Global Organic Textile Standard) certified organic cotton bags are produced in a SEDEX audited factory. We use these bags to store and send out our lingerie and intimates. They are reusable, recyclable & biodegradable, making them ideal for home storage or as an intimates bag on holiday. Our GOTS bags are wipe-clean only, so please do not machine wash or tumble dry.

Stamp Pads

The stamp pads we use to print the Kezia logo onto our parcels, envelopes and GOTS cotton bags are water-based, acid-free, and free from toxic substances such as acid, formaldehyde and heavy metals.

Product Tags

Our Kezia product tags are FSC® (Forest Stewardship Council) certified. This means that the paper is made of responsibly sourced wood fibre.

Phenol Free Shipping Labels

Our Kezia phenol free thermal shipping labels are made using FSC® certified materials, are plastic-free and recyclable. Phenols and bisphenols never fully break down, instead they remain in the environment as microplastics, impacting oceans, animals and fish. By using phenol free labels, we're stopping harmful phenol particles from entering our oceans.

Delivered by Royal Mail

We have partnered with Royal Mail for our postal courier delivery service. 

Royal Mail is the UK’s greenest delivery option for letters and parcels, based on average gCO2e emissions per parcel delivered by UK parcel operators.

Learn more

Let's talk about Sedex

Sedex helps businesses manage global suppliers, align with key regulatory requirements and drive responsible sourcing. They offer efficient, in-depth analysis of social and environmental practices, allowing for global supply chain due diligence and continuous improvement at scale.

SMETA: A very important acronym

SMETA stands for Sedex Members Ethical Trade Audit and is a world-leading social audit. Our lingerie manufacturer is audited annually through the SMETA audit to understand and make improvements to their working conditions and environmental performance.

Increased visibility

Increased visibility

Greater understanding of social and environmental performance.

Improved performance

Improved performance

Corrective Action Plan to improve performance and resolve issues.

Better compliance

Better compliance

Facilitates compliance with existing and upcoming legislation.

Our manufacturer has been a family–run business for over 35 years

Here are a few key findings from our manufacturer’s latest SMETA 4-pillar audit:
  • There are just over 100 employees and 59% of the workforce team are women. All employment is freely chosen.
  • All workers are paid monthly and are employed on a permanent basis.
  • No workers are paid per unit (piece rate) – payment in this manner is often seen as an indicator of fast fashion.
  • No child labour. The youngest person working at the factory is 22.
  • There is no night or back shift work at the site.
  • Maximum hours per day are 8 hours and maximum hours per week are 40. The maximum overtime is 2 hours per day.
  • No workers operate high risk or heavy machinery or vehicles as part of their jobs.
  • No workers handle or have access to hazardous substances.
  • Zero work-related accidents and injuries since 2023.
  • The factory has a policy and procedure of environmental protection and provides training for workers on environmental protection.
  • The site has conducted a risk assessment on the environmental impact of the site, including implementation of controls to reduce identified risks.
  • Specific environmental policies the site captures: Sustainable material sourcing, prioritising local suppliers and packaging optimisation.
  • All sub-contracting agencies or business partners operating on the premises have the appropriate permits and licences and are conducting business in line with environmental expectations of the facility.
  • In 2024, total site electricity consumption from solar powered renewable energy was 95% of the factory’s energy.
  • In 2024, total site electricity consumption from non-renewable sources accounted for just 5% of the factory’s energy.
  • The manufacturer has not received any official notice, fine, prosecution, or withhold release order (WRO) for non-compliance with legislation, regulation, consent, or permits within the last three years.